02 Jan 2018
Over more than a decade now we have seen the launch of mobile wallets and prepaid cards, the high hopes for them and an often lukewarm response from the customer, followed by a phased withdrawal. I have myself been involved in a number of launches, in roles at many different parts of the payments, banking and money transfer ecosystem. There have b...
21 Nov 2016
Both openness and certainty are important to establishing what is termed as an “enabling” financial services(FS) regulatory environment. Firstly, what is an enabling regulatory environment? Just as plants would struggle to grow and survive without the right soil, climate and care, businesses too require the right mix to grow and thrive. For familie...
20 Jan 2016
As I report that Amazon has been making further inroads into the UK online shopping market, I realise it is probably an under-statement. As it was our go-to provider long before the holiday season it is no wonder we availed of the great selection of offers during November/December. Free home delivery, the peace-of-mind from trouble-free returns an...
03 Jan 2016
It is easy to find fault in company launches, but as a former product manager I fully understand the courage it takes to get there in the face of uncertainty, and the myriad factors that stand between you and success. So I invite you to take a few minutes to reflect with me on some of the things that went right last year. This is by no means a c